So we thought we were all set with Sears.  We placed our order at 6:30am, and we waited to hear from the installers.  When we had not heard anything by noon, we got worried.  We called Sears again, then we called the installers.  Turns out they couldn't install our particular water heater today.  It would have to wait until tomorrow.  Call me crazy, but when you're promised same-day service, I expect same day service.

So we quickly called Home Depot.  They had one that could be installed today.  And it cost $130 less than Sears!

The biggest irony of the situation is that it's the exact same installer.  They could do the Home Depot order today, but not the Sears order.

Anyway, to sum up, Sears sucks - God bless Home Depot.